Last updated: July 24, 2026

This Privacy Notice explains how Electronic Cigarettes, Inc., doing business as WholesaleVapor.com ("WholesaleVapor," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit WholesaleVapor.com, create or use a wholesale account, communicate with us, or place an order.

Information we collect

• Identifiers and contact information: name, business name, job title, email address, telephone number, billing address, shipping address, and account credentials.
• Business and compliance information: business licenses, resale certificates, tobacco or vapor licenses, tax registrations, proof of age and identity, and other documents used to approve or review a wholesale account or shipment.
• Order and transaction information: products, quantities, prices, payment status, invoices, returns, shipment and delivery information, and customer-service records. Payment card data is processed by payment providers; we do not retain full payment card details in our ordinary records.
• Device and usage information: IP address, browser and device information, cookie identifiers, pages viewed, referring pages, search and interaction data, and approximate location derived from IP address.
• Communications: emails, contact-form submissions, chat messages, product or service inquiries, feedback, and other information you choose to provide.
• Fraud, security, and verification information: signals used to protect accounts, verify identity and age, prevent fraud, comply with law, and screen restricted products or destinations.

How we collect information

We collect information directly from you; automatically through cookies and similar technologies; from your business, authorized users, service providers, verification providers, payment processors, carriers, and public records; and from other sources where permitted by law.

How we use information

• provide, approve, administer, and secure wholesale accounts;
• process payments, orders, invoices, shipments, returns, and customer support;
• verify identity, age, business status, licenses, tax status, product eligibility, and destination eligibility;
• detect fraud, abuse, security incidents, and violations of our terms;
• comply with tax, licensing, PACT Act, reporting, recordkeeping, subpoena, court-order, and other legal obligations;
• operate, analyze, troubleshoot, and improve the Site and our services;
• send service messages and, where permitted, marketing communications; and
• establish, exercise, or defend legal claims and protect our customers, business, and the public.

Cookies and similar technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to keep the Site functioning, remember preferences, secure accounts, understand Site usage, measure performance, and support advertising. Browser settings may allow you to block or delete cookies, but some Site functions may not work correctly. Where applicable, consent and opt-out choices presented on the Site control nonessential cookies.

How we disclose information

We may disclose personal information to Shopify and other hosting or technology providers; payment processors; fraud, age, identity, business, license, and tax verification providers; warehouses, suppliers, carriers, and returns providers; customer-support, analytics, advertising, and professional-service providers; government agencies and tax administrators where reporting is required; a buyer or successor in a business transaction; and other parties when you direct us or when disclosure is permitted or required by law.

We do not sell personal information for money. Some analytics or advertising disclosures may be treated as a "sale," "sharing," or targeted advertising under certain state privacy laws. Where those laws apply, you may request to opt out as described below.

Retention

We retain personal information for as long as reasonably necessary for the purposes described here, including to administer an account, complete transactions, satisfy tax and PACT Act recordkeeping requirements, prevent fraud, resolve disputes, enforce agreements, and comply with law. Retention periods vary by record type and legal requirement.

Your privacy choices and rights

You may unsubscribe from marketing emails using the link in the message. Service and transaction messages may still be sent. Depending on where you live and subject to legal exceptions, you may have the right to request access, correction, deletion, or a portable copy of personal information; to opt out of certain sale, sharing, targeted advertising, or profiling; to limit certain uses of sensitive personal information; and to appeal a decision on a privacy request.

Submit a request to info@wholesalevapor.com with the subject "Privacy Request" or mail it to the address below. We may verify your identity and authority before acting. An authorized agent may submit a request where permitted by law. We will not unlawfully discriminate against you for exercising a privacy right.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children and age-restricted products

The Site is a wholesale, age-restricted service and is not intended for anyone under 21. We do not knowingly collect personal information from a person under 21 for the purpose of opening a wholesale account or purchasing products. If you believe a person under 21 has submitted personal information, contact us.

International visitors

We operate in the United States. If you access the Site from another country, your information may be processed in the United States, Canada, or other locations where our service providers operate, subject to applicable safeguards.

Third-party sites

The Site may link to services we do not control. Their privacy practices are governed by their own notices, and this Privacy Notice does not apply to those third-party sites.

Changes to this notice

We may update this Privacy Notice to reflect changes in our practices, technology, services, or legal obligations. We will post the revised notice and change the "Last updated" date.

Contact us

For privacy questions or requests, contact:

Electronic Cigarettes, Inc.
Attn: Privacy Compliance
1 Alberigi Dr., Suite 112, Jessup, PA 18434
United States
info@wholesalevapor.com